Health Data Science / 2021 / Article / Tab 1

Research Article

Probing Patient Messages Enhanced by Natural Language Processing: A Top-Down Message Corpus Analysis

Table 1

Definition of message types.

Message typesExample identifiersMessage examples

Active symptom (A)Pain, headache, hurts, pneumonia, rash“I’ve been having real bad back pain.”
Prescription (P)Prescription, medication, refill, pharmacy“May I get a refill of my meds, please?”
Logistic (L)Schedule, cancellation, record, insurance“Can I reschedule my appointment?”
Update/other (U)Non-medical, thanks, salutations“Thank you doctor, you are amazing!”

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